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Space Coast Helpdesk

PRODUCTS & SOLUTIONS

Every Layer.

One Ecosystem.

Each product in the Space Coast Helpdesk suite was built to solve a specific problem in the gas utility data pipeline. Together, they form a connected, self-healing ecosystem — and Space Coast Helpdesk is the sole distributor for all of it.

THE ECOSYSTEM EXPLAINED

How It All

Works Together.

Gas utility operations run on data — and that data moves through a pipeline spanning field devices, communication networks, data collection systems, billing platforms, and the people who manage all of it. When any part of that pipeline breaks down, the bill doesn't go out accurately. And in this industry, that matters.

Built for the mixed fleets you actually have.

Most utilities run PowerSpring and MQTT-connected devices side by side, pulling from multiple data sources with no single operational view. The Space Coast product ecosystem was built for exactly that reality — bringing your data sources into one operational view, capturing cross-system logic and making it visible, codified, and always on.

THE PIPELINE

Field Devices

Communicate through Flex MQ and Flex PT

Device Records

Audited by RuleBook, corrected by ADM

The Whole Operation

Monitored through Flex Ops — the intelligence layer that ties it all together

Mixed Fleets. One Platform. 

Expertise, made repeatable.

Gas utility operations run on data — and that data moves through a pipeline spanning field devices, communication networks, data collection systems, billing platforms, and the people who manage all of it. When any part of that pipeline breaks down, the bill doesn't go out accurately. And in this industry, that matters.

THE PRODUCT SUITE

Four Products.

One Accountable Partner.

ECOSYSTEM SOLUTION

FlexOps

Every device. Both systems. One source of truth. Operational intelligence that catches billing-cycle problems before the window closes — live data, refreshed every 60 seconds.

PowerSpring + FlexMQ

9 Alert Types

On-Premise

DEVICE MANAGEMENT

ADM

Fleet provisioning and firmware management — remotely, securely, automatically. No truck rolls. No spreadsheet chaos. No version drift.

Batch Updates

ERX Support

Centralized Control

FIELD TELEMETRY

FlexPT

Drop-in protocol translation for sites where cellular and copper can't reach. Private LoRa network — no SIM cards, no carrier contracts, no recurring fees.

LoRa Sub-GHz

1 Mile+Range

FCC & CE Certified

AUDIT & COMPLIANCE

Rulebook

Automated auditing of field device records. Catch configuration issues before they become billing issues — every cycle, without manual intervention.

Continuous Audit

Advanced Detection 

Full Audit Log

Not Sure Where to Start?

Tell us about your operation and we'll show you exactly where in the ecosystem you'll see the biggest impact first.

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