ECOSYSTEM SOLUTION · GAS UTILITY OPERATIONS
Every Device.
Both Systems.
One Source of Truth.
FlexOps is the operational intelligence dashboard built specifically for gas utilities. Meter data and billing data, side by side, in real time. Live data — refreshed every 60 seconds. No exports, no spreadsheets, no waiting on month-end.
60s
Data Refresh Intervals
9
Monitored Alert Types
25
Built-In Investigations
0
Cloud Dependencies
THE PROBLEM
Two Systems.
Someone
Do your meter data and billing data live in two systems that don't talk to each other? Does someone on your team reconcile them manually — every cycle, hoping nothing slipped through?
What if you could see the whole operation on one screen instead — every device, the data it delivers, the revenue it represents, and the health of every service the pipeline depends on?
FlexOps was built to make that possible. It installs alongside your existing systems and never touches your billing data. No cloud. No SaaS. Fully offline-capable.
Reconciling
Manually.
No Conversation.
THE KNOWLEDGE PROBLEM
30 Years of Experience.
Walking Out the Door.
Your most experienced billing tech has 30 years of judgment built up. They know which alerts matter, which anomalies are noise, and which data gaps to watch. That knowledge lives in their head — not your systems.
When they retire, it walks out the door.
FlexOps was built to capture that institutional knowledge and put it into the system — so the visibility your best tech carries in their head becomes something the whole team can see, act on, and rely on. Gas utilities deserve better than starting over every time someone retires.
ONE PANE OF GLASS
That's Not a DIY Dashboard.
That's Operational
Intelligence.
Unified Fleet Monitoring
Meter data and billing data, side by side, in real time. Every device across PowerSpring and FlexMQ environments — on one screen.
Live Consumption & Intervals
Normalized to CCF the moment the data lands. No waiting, no exporting, no manual calculation.
60-Second Refresh
No exports. No spreadsheets. No waiting on month-end. If something changes, you see it in under a minute.
Front-to-Back Check
A correction-integrity check technicians have run by hand for decades, now automated. Corrected volume against uncorrected volume, per meter, every day — baselined against each meter's own trailing history rather than a hand-keyed reference, so real drift surfaces without the false alarms.
Revenue Visibility
Daily volumes converted to dollars at your configured gas price — fleet-wide and per device. Estimates are clearly labeled. Flagged meters are clearly marked.
System Health
Services, brokers, databases, certificates, and backups — all monitored. Nine alert types sweep the install continuously and clear automatically when conditions recover.
THE INGEST STALL PROBLEM
It's Not Bad Data.
It's Missing Data.
Billing errors in gas utility operations rarely start with bad data. They start with missing data — gaps between what field systems capture and what billing actually sees.
Every service shows green. Data quietly stopped flowing — a bad certificate, an expired password, a dead broker. Traditional monitoring misses it entirely because it watches services, not outcomes. And you won't know until month-end.
FlexOps watches the outcome: is new data actually arriving at the expected cadence? And it reads the relevant service logs for the probable cause. The failure class that used to surface at month-end billing now surfaces in hours.
That's a solvable problem.
BUILT TO TRUST
Your Servers. Your Network.
Your Data.
Alerting
Nine condition types monitored continuously. Alerts clear themselves when the condition recovers. One alert per ongoing problem — not a thousand duplicates.
No Cloud. No Saas.
FlexOps runs on your servers — Windows Server with IIS and SQL Server, installed alongside your existing infrastructure. It never touches your billing data and never sends anything outside your network.
Security & Access
Windows authentication and Active Directory group membership. No user database, no passwords stored. Full audit log of every administrative action, tied to the Windows identity that performed it.
Insights
Twenty-five built-in parameterized investigations. Pick a question, fill in the arguments, get a table. No SQL required.
WHO IT'S FOR
Built for the People
Who Run the Operation.
OPERATIONS TEAMS
Watch your fleet in real time. Catch problems before the billing window closes — not after.
BILLING MANAGERS
Know your data is complete and accurate before it goes to billing — every single cycle.
OPERATIONS LEADERSHIP
Your best people carry 30 years of judgment in their heads. FlexOps puts that visibility into the system — so it stays when they leave.
IT TEAMS
System health monitoring, certificate expiry alerts, and a full audit log — without building custom tooling.
GAS MARKETERS
Revenue visibility per device, fleet-wide. Territory-level demand forecasting on the roadmap.
FREQUENTLY ASKED QUESTIONS